Frequently Asked Questions Q:What are 1st Advantage Dental's hours? A: Each office will offer you different options in terms of size, staffing levels and hours of operation. You will find that many of our locations offer early morning or evening appointment times. We strongly encourage our patients to speak with our staff to determine the hours of service. Q: Are 1st Advantage Dental's hours flexible? A: We know you lead a busy life. Although we will always try to accommodate you to schedule the times that you desire, it's good to remember that popular times will usually be harder to get. Late afternoon and early morning appointments tend to book up quickly in most offices. The more flexibility you can offer our dental office, the greater your chances are of being seen quickly for an appointment. Q: What if I have to cancel an appointment? A: Appointments are sometimes missed due to unavoidable circumstances. We encourage you to call our dental office if you are unable to make a scheduled appointment. Did you know that many dental offices now charge for missed appointments? Not providing advanced notice of a cancellation ( our dental offices prefer 24-48 hours notice) might actually end up costing you! To keep your costs down and help the dental office provide the best access to care for everyone, we urge our patients to keep scheduled appointments or call ahead to cancel. Q: Does 1st Advantage Dental provide emergency appointment services? A: Emergencies do happen. Our dental offices have emergency services available during and after office hours including evenings and weekends. An oncall dentist will be paged to attend to emergency situations. The purpose of an emergency visit is to diagnose the condition and determine its severity, control bleeding and alleviate pain. In many cases, an additional appointment will be needed to provide the final treatment for the condition. Remember, our dentists care about your dental health! Q: What insurance plans does 1st Advantage Dental accept? A: 1st Advantage Dental offices accept most dental insurance plans. As a service to you, our offices will prepare and submit the necessary forms for your insurance benefits. We also offer our exclusive "dental payment plan" option where qualified patients may spread their payments out over time with a low interest or no interest payment options. We also accept major credit cards. We recommend that you call your insurance carrier to determine if 1st Advantage Dental participates with your coverage. Q: Does 1st Advantage Dental offer a discount for senior citizens? A: Yes. We offer a 15% Senior Citizen Discount when payment is made in full on the date services were rendered. |
